Our Hostel follows the following action guidelines:
- Position ourselves as a quality establishment within the sector, accessible to a wide diversity of clients who wish to have accommodation in comfortable conditions and in a pleasant environment, with a cost adjusted to their needs and that allows the profitability of the business.
- Be attentive to Clients’ behavior, their opinions and suggestions to improve continuously, adapting to their needs.
- Inform and advise Clients about Palma and its surroundings to favor an enriching and knowledgeable stay in our local area.
- Implement environmental practices in the development of our activities, as well as inform Clients about the environmental situation of our region and inform them of the importance of their collaboration during their stay
- Kindness and good humor, keeping a healthy distance with customers
In all cases we look after the following values,
- Act with integrity
- Respect everyone in all cases
- Non-discrimination in sex, race, religion or nationality
- Improve the lives of our customers and visitors